Terms and Conditions for Paid Events and Training
Obot Services
Last updated: 14.04.2026
1. Organizer
The organizer is:
Obot Services
Zsanett Obot
Silberbergstraße 39/2
69256 Mauer
Germany
Email: contact@obotservices.de
Obot Services operates as a sole proprietorship under German law.
2. Scope
These Terms and Conditions apply to all paid online events, webinars, live sessions, workshops, and training formats offered by Obot Services.
By booking or paying for an event or training, the participant agrees to these Terms and Conditions.
3. Separate Event Agreement
For each paid event or training, Obot Services may issue a separate agreement, booking confirmation, invoice, offer, event description, or order confirmation setting out the specific terms of that event or training.
These may include the event title, scope, format, date, time, access details, price, payment terms, cancellation terms, and any special rules.
If there is any conflict between these Terms and the specific event agreement, the specific event agreement takes precedence.
4. Nature of the Services
All events and training are educational and informational in nature.
They are non-clinical and non-therapeutic and do not replace medical, psychological, legal, tax, or financial advice.
Participation does not create an ongoing consulting, coaching, mentoring, or other service relationship unless a separate written agreement is made.
No specific outcome or success is guaranteed.
5. Booking and Contract Conclusion
The presentation of an event or training on a website, payment page, or booking page does not by itself create a binding contract.
A binding contract is formed only when:
the participant completes the booking process,
payment has been successfully completed, and
the organizer confirms the booking or grants access to the booked event or training.
6. Prices and Payment
All prices are stated in euro.
Payment is due immediately at the time of booking unless stated otherwise in the specific event agreement.
Payment is processed through Stripe as payment service provider. Payment data may be processed under Stripe’s own legal and privacy terms.
Accepted payment methods are those shown at checkout.
The participant will receive an invoice or payment confirmation in electronic form.
Access to the event or training may be refused, suspended, or withdrawn if payment is unsuccessful, reversed, or disputed without valid reason.
7. Failed Payments and Chargebacks
If a payment is failed, declined, reversed, or charged back, the organizer may suspend or cancel access until payment is fully settled.
A chargeback or payment dispute does not automatically cancel the booking if the charge was valid.
The participant remains responsible for valid payment obligations arising from a proper booking.
8. Participation
Participation requires truthful registration information and respectful behavior.
The organizer may exclude a participant from an event or training if the participant:
seriously disrupts the session,
behaves abusively or inappropriately,
violates applicable law, or
infringes the rights of others.
In such cases, refund claims are excluded unless mandatory law requires otherwise.
9. Cancellation by Participant
Booked places are binding.
Cancellation by the participant is possible only under the following rules, unless mandatory law provides otherwise:
If the participant cancels more than 48 hours before the start date, the organizer may refund the amount minus any non-refundable payment processing costs.
If the participant cancels 48 hours or less before the start date, no refund is due.
In genuine emergency cases, the organizer may, at its discretion, allow rebooking to another available slot.
If the participant does not attend without prior notice, no refund is due.
A replacement participant may be accepted at the organizer’s discretion.
Any mandatory statutory consumer rights remain unaffected.
10. Statutory Consumer Rights
If the participant is a consumer, any mandatory statutory rights, including any statutory right of withdrawal where applicable, remain unaffected.
Where the law requires separate information about the right of withdrawal, that information will be provided separately during booking or checkout.
11. Changes or Cancellation by Organizer
The organizer may make reasonable changes to content, schedule, speakers, format, or technical platform if this does not materially change the overall nature of the booked service.
The organizer may cancel an event or training for important reasons, including illness, technical failure, low participation, force majeure, or other circumstances beyond reasonable control.
If the organizer cancels a paid event before it takes place, payments already received for that event will be refunded.
Further claims are excluded except in cases of intent, gross negligence, or where liability cannot legally be excluded.
12. Recordings and Intellectual Property
All materials, slides, recordings, handouts, methods, and other content remain the intellectual property of Obot Services unless otherwise stated.
Participants may not, without prior written permission:
record,
copy,
reproduce,
publish,
share,
distribute, or
make content available to third parties.
Materials are provided only for the participant’s personal or internal use, unless otherwise agreed in writing.
13. Communication Groups
Where useful for event delivery, support, or communication, the organizer may invite participants into communication groups such as WhatsApp, Signal, Facebook, or similar platforms.
Participation in such groups is voluntary unless clearly stated as part of the format.
Participants may leave such groups at any time.
14. Data Protection
Personal data is processed only for booking handling, payment handling, event organization, participant communication, and legal or administrative obligations.
Processing is carried out in accordance with applicable data protection law and the organizer’s Privacy Policy.
Payment data may be processed by Stripe as payment service provider under Stripe’s own legal and privacy terms.
15. Liability
The participant takes part in the event or training on their own responsibility.
The organizer is liable only in cases of:
intent,
gross negligence, or
liability that cannot legally be excluded.
The organizer is not liable for:
technical problems outside the organizer’s control,
internet or platform outages,
indirect or consequential damages,
personal, ministry, organizational, or business decisions made by participants based on the content.
16. Applicable Law
German law applies, excluding mandatory consumer protection rules of the country in which the consumer has habitual residence, where such rules cannot lawfully be excluded.
If the participant is a merchant, legal entity under public law, or special fund under public law, the place of jurisdiction is Heidelberg, Germany, where legally permissible.