Terms and Conditions for Paid Events and Training

Obot Services
Last updated: 14.04.2026

1. Organizer

The organizer is:

Obot Services
Zsanett Obot
Silberbergstraße 39/2
69256 Mauer
Germany
Email: contact@obotservices.de

Obot Services operates as a sole proprietorship under German law.

2. Scope

These Terms and Conditions apply to all paid online events, webinars, live sessions, workshops, and training formats offered by Obot Services.

By booking or paying for an event or training, the participant agrees to these Terms and Conditions.

3. Separate Event Agreement

For each paid event or training, Obot Services may issue a separate agreement, booking confirmation, invoice, offer, event description, or order confirmation setting out the specific terms of that event or training.

These may include the event title, scope, format, date, time, access details, price, payment terms, cancellation terms, and any special rules.

If there is any conflict between these Terms and the specific event agreement, the specific event agreement takes precedence.

4. Nature of the Services

All events and training are educational and informational in nature.

They are non-clinical and non-therapeutic and do not replace medical, psychological, legal, tax, or financial advice.

Participation does not create an ongoing consulting, coaching, mentoring, or other service relationship unless a separate written agreement is made.

No specific outcome or success is guaranteed.

5. Booking and Contract Conclusion

The presentation of an event or training on a website, payment page, or booking page does not by itself create a binding contract.

A binding contract is formed only when:

6. Prices and Payment

All prices are stated in euro.

Payment is due immediately at the time of booking unless stated otherwise in the specific event agreement.

Payment is processed through Stripe as payment service provider. Payment data may be processed under Stripe’s own legal and privacy terms.

Accepted payment methods are those shown at checkout.

The participant will receive an invoice or payment confirmation in electronic form.

Access to the event or training may be refused, suspended, or withdrawn if payment is unsuccessful, reversed, or disputed without valid reason.

7. Failed Payments and Chargebacks

If a payment is failed, declined, reversed, or charged back, the organizer may suspend or cancel access until payment is fully settled.

A chargeback or payment dispute does not automatically cancel the booking if the charge was valid.

The participant remains responsible for valid payment obligations arising from a proper booking.

8. Participation

Participation requires truthful registration information and respectful behavior.

The organizer may exclude a participant from an event or training if the participant:

In such cases, refund claims are excluded unless mandatory law requires otherwise.

9. Cancellation by Participant

Booked places are binding.

Cancellation by the participant is possible only under the following rules, unless mandatory law provides otherwise:

Any mandatory statutory consumer rights remain unaffected.

10. Statutory Consumer Rights

If the participant is a consumer, any mandatory statutory rights, including any statutory right of withdrawal where applicable, remain unaffected.

Where the law requires separate information about the right of withdrawal, that information will be provided separately during booking or checkout.

11. Changes or Cancellation by Organizer

The organizer may make reasonable changes to content, schedule, speakers, format, or technical platform if this does not materially change the overall nature of the booked service.

The organizer may cancel an event or training for important reasons, including illness, technical failure, low participation, force majeure, or other circumstances beyond reasonable control.

If the organizer cancels a paid event before it takes place, payments already received for that event will be refunded.

Further claims are excluded except in cases of intent, gross negligence, or where liability cannot legally be excluded.

12. Recordings and Intellectual Property

All materials, slides, recordings, handouts, methods, and other content remain the intellectual property of Obot Services unless otherwise stated.

Participants may not, without prior written permission:

Materials are provided only for the participant’s personal or internal use, unless otherwise agreed in writing.

13. Communication Groups

Where useful for event delivery, support, or communication, the organizer may invite participants into communication groups such as WhatsApp, Signal, Facebook, or similar platforms.

Participation in such groups is voluntary unless clearly stated as part of the format.

Participants may leave such groups at any time.

14. Data Protection

Personal data is processed only for booking handling, payment handling, event organization, participant communication, and legal or administrative obligations.

Processing is carried out in accordance with applicable data protection law and the organizer’s Privacy Policy.

Payment data may be processed by Stripe as payment service provider under Stripe’s own legal and privacy terms.

15. Liability

The participant takes part in the event or training on their own responsibility.

The organizer is liable only in cases of:

The organizer is not liable for:

16. Applicable Law

German law applies, excluding mandatory consumer protection rules of the country in which the consumer has habitual residence, where such rules cannot lawfully be excluded.

If the participant is a merchant, legal entity under public law, or special fund under public law, the place of jurisdiction is Heidelberg, Germany, where legally permissible.